What You'll Do:
- Review details of the families booked to visit that day
- Give a warm welcome to all families as they arrive
- Help families to settle in, explain what to expect and offer a cup of tea
- Talk through our referral form to understand their situation better
- Share insight into essential items needed for young children
- Show the items available and encourage them to choose what they love
- Respond with kindness and empathy in emotionally sensitive conversations
- Share information of local activities or services which might be helpful
- Listen out for areas of additional support or concern and share with the team
- Create beautiful packages of clothes, books and toys with care
- Check donated pre-loved items, so that they’re all of gift quality
- Act in a non-judgmental, inclusive and loving way
Why You'll Love It:
- Unique insight into child poverty in the UK and not-for-profit sector
- Induction and regular training
- Written references on request
What You'll Learn:
- Ability to build trust and rapport quickly
- Compassionate communication and active listening skills
- Resilience in challenging or upsetting situations
What We're Looking For:
- Ability to build trust and rapport quickly
- Compassionate communication and active listening skills
- Resilience in challenging or upsetting situations
- Able to carry out light manual tasks
Similar Opportunities
Shout Text Service Volunteer
Shout 85258
Min. 6 Weeks Minimum weeks
Shout Text Service Volunteer
Volunteering
Supporter
Crisis Support, Mental Health, Young People
Shout is a 24/7 UK mental health support text service. By texting ‘85258’ a texter will be put in touch with a trained volunteer. The service is designed to give people space to go from a hot moment to a cool calm.
Drinks Trolley Host
St Joseph's Hospice
Min. 0 Weeks Minimum weeks
Drinks Trolley Host
Volunteering
Other
Health
The Drinks Trolley at St Joseph’s Hospices visits our wards twice a day to offer our patients free alcoholic & soft refreshments. It is a much loved service, run entirely by volunteers, who serve a choice of cold drinks&stop for a chat with patients