As a phone support volunteer you'll be responsible for making friendly phonecalls to our patients to remind them of their appointments, and to encourage them to attend. You will also trouble-shoot any issues that patients may have, listen to their concerns and note down any issues they may have to be raised with the booking centre.
As a Friends volunteer you'll be able to provide small, but kind actions that go a long way for those living with eye conditions/visual impairment.
It'll give you a great sense of purpose and will give you experience and skills that can be transferred into any career path.
You'll learn a lot including interpersonal skills, and if onsite will gain experience of a hospital-setting.
We are looking for patient, calm and empathetic volunteers who are willing to support our patients.
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Patients can find leaving the hospital challenging, especially for those who live alone or lack immediate support. This role is to support patients transitioning from hospital to home, ensuring their discharge is safe, smooth, and successful.