- Supporting service users to gain digital skills and knowledge on a computer, tablet and smart phone via one to one or in small group sessions
- Supporting service users to use digital apps, emails, search the internet, online shopping and set up online accounts
- Supporting service users to learn the skills to keep in touch with family and friends, such a video call and messaging
- Support individuals to agree and aspire on the steps/ goals they would like to achieve in the sessions
- Lead on the logistics and organisation of the sessions alongside the staff team
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
- You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
- You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
The skills you need
- Confident using digital skills
- Willingness and interest in facilitating one to one and group session on basic digital skills
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
Similar Opportunities
We are seeking dedicated and compassionate volunteers to join our new monthly drop in group in that take place in Redbridge. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.
Would you like to support an asylum-seeking or refugee young person with their education? Refugee Education UK is looking for volunteers to act as educational mentors for at-risk young refugees, asylum seekers, and survivors of trafficking.
Could you spare one hour a week to help a City resident in need of a new friend? By becoming a Community Befriender, you could help boost someone's confidence, and their physical and mental health. Register your interest here: https://tinyurl.com/ycw
